Frequently Asked Questions

  • What color books are available?

    Currently the books are available in Superior Black, Deep Burgundy and White Pearl. Service folders are available in Superior Black. There are options to customize the color of the Remembering Books range if you are placing an order of over 400 units. Please contact us on custom@rememberingbooks.co.nz

  • Can I have any of my company branding on the products?

    Yes! You can add your logo to any of the printed pages, or if you are placing an order of 400+ Remembering Books we can deboss your company logo on the cover. Please contact us to discuss this further on custom@rememberingbooks.co.nz

  • What about Shipping?

    Orders placed via a distributor may incur a local shipping charge. Books are shipped from one of our three distribution centers, in Asia, America, or New Zealand.

  • I am a distributor and would like to add Remembering books to our range. - How can I do this?

     

    Great! We’d love to talk with you. Please email distribution@rememberingbooks.co.nz or fill in our distributor application form.

  • Do you have presentation boxes for the books?

    Yes, all personalised books come standard with matching presentation boxes. Our presentation boxes help to keep these precious books safe from knocks and spills.

  • Who makes Remembering Books?

    Remembering Books are designed by The CoLab, a product and design studio in New Zealand. Books are manufactured at our production facility in Asia.

  • Where can I download Word Document templates for printing photo and text pages?

    Document templates are available on our downloads page.

  • How much will these books cost?

    We have very competitive pricing, and discounts available for bulk orders. Please contact your nearest distributor or contact us for a quote

  • Can I buy just one book?

    To buy just one book you would need to purchase through a funeral home or distributor. Please see our where to buy for distributor contact details.

  • We are a family who would like to use Remembering Books at an upcoming service. How do I do this?

    If your funeral director contacts us we will do our best to get a Remembering Book out to you. Depending on where in the world you are this may or may not be possible but we will do our best!

  • How are Remembering Books making a difference to the world?

    While death affects everyone, at Remembering Books we recognize that in various parts of the world there are children who are left more vulnerable due to the death of family members. We are passionate about rescuing children who are living on the streets, in neglect and often struggling to help provide for younger siblings. We give regularly to organizations that work to change the outcome for these children.

  • Where are your terms and conditions?

    Please download our terms and conditions here.

  • What warranty is offered on Remembering Books?

    In the rare occurrence that you find any faults with our products, we will do our best to remedy the situation by either replacing, or refunding the product in accordance with section 8 of our Terms and Conditions.